Senior Software Engineering Manager, Independent AI Researcher, IEEE Women in Engineering, USA

Title of the Talk :
The Next Frontier in FinTech: Generative AI for Personalization, Risk, and Trust

Abstract of the Talk:
The financial services industry is undergoing a rapid transformation driven by artificial intelligence. Generative AI, in particular, is reshaping how we view payments, risk management, and customer engagement. Traditional systems treat transactions as isolated events, while modern generative models can contextualize them into personalized narratives and actionable insights.

This keynote will explore how financial institutions can leverage generative AI to unlock new opportunities across payments, fraud detection, liquidity management, and customer personalization. Drawing on real-world implementations, we will discuss the transition from predictive to generative systems and how this enables hyper-personalized financial journeys. We will also examine the challenges of deploying such systems in highly regulated environments, highlighting the importance of privacy-preserving techniques, explainable AI, and federated learning.

Looking ahead, the talk will illustrate how multi-agent AI ecosystems are laying the foundation for autonomous finance, where intelligent agents can self-optimize transactions, manage liquidity, and even simulate systemic risks. By connecting research, practical deployments, and future trends, this keynote provides a holistic view of how generative AI is moving the financial domain beyond automation toward intelligence-driven innovation.

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